WHO WE ARE
Founded in 2015, Invicta eSolution is one of the fastest-growing tech-enabled business process outsourcing (BPO) and information and communications technology (ICT) firm located in Goa, India. Whether you run a small business or a Fortune 500 company, we provide custom-based solutions to fit your organization’s communication needs and budget. Our call center services primarily focus on digital transformation, CX services, market research, customer engagement, telesales, and technical support. We make sure that our team uses the latest technological developments to meet the growing needs of our clients.
Our team and management skills have allowed us to stand among the top call center companies in Goa. We build custom-designed programs for specific customer interaction process on behalf of our client.
Our success lies in putting the needs of the clients first. We conduct thorough due diligence of your business process and technology. We then compose a bespoke plan along with milestones, goals, and finally deliver solutions. At Invicta eSolutions, we help identify, nurture hidden skills & talent so that every employee gives their best. The end-to-end business process allows us to manage various customer life-cycles and enhance their outputs. Our forte lies in knowing, grooming, and managing the staff, along with the engineering processes that focus on improving efficiencies and increasing productivity.