1:"$Sreact.fragment"
2:I[85610,["/_next/static/chunks/3mdvbvhl2gt1-.js","/_next/static/chunks/3prknpsw3nt7-.js","/_next/static/chunks/2due78rt5ggoq.js","/_next/static/chunks/2i7mxwcn87b1m.js","/_next/static/chunks/169p9j-d75hil.js","/_next/static/chunks/3t6p-iawvl6hq.js","/_next/static/chunks/0lig2s5owl18q.js"],"SiteHeader"]
3:I[2773,["/_next/static/chunks/3mdvbvhl2gt1-.js","/_next/static/chunks/3prknpsw3nt7-.js","/_next/static/chunks/2due78rt5ggoq.js","/_next/static/chunks/2i7mxwcn87b1m.js","/_next/static/chunks/169p9j-d75hil.js","/_next/static/chunks/3t6p-iawvl6hq.js","/_next/static/chunks/0lig2s5owl18q.js"],"CinematicHero"]
4:I[38236,["/_next/static/chunks/3mdvbvhl2gt1-.js","/_next/static/chunks/3prknpsw3nt7-.js","/_next/static/chunks/2due78rt5ggoq.js","/_next/static/chunks/2i7mxwcn87b1m.js","/_next/static/chunks/169p9j-d75hil.js","/_next/static/chunks/3t6p-iawvl6hq.js","/_next/static/chunks/0lig2s5owl18q.js"],"Reveal"]
5:I[38236,["/_next/static/chunks/3mdvbvhl2gt1-.js","/_next/static/chunks/3prknpsw3nt7-.js","/_next/static/chunks/2due78rt5ggoq.js","/_next/static/chunks/2i7mxwcn87b1m.js","/_next/static/chunks/169p9j-d75hil.js","/_next/static/chunks/3t6p-iawvl6hq.js","/_next/static/chunks/0lig2s5owl18q.js"],"RevealGroup"]
6:I[95104,["/_next/static/chunks/3mdvbvhl2gt1-.js","/_next/static/chunks/3prknpsw3nt7-.js","/_next/static/chunks/2due78rt5ggoq.js","/_next/static/chunks/2i7mxwcn87b1m.js","/_next/static/chunks/169p9j-d75hil.js","/_next/static/chunks/3t6p-iawvl6hq.js","/_next/static/chunks/0lig2s5owl18q.js"],"Card"]
1a:I[20284,["/_next/static/chunks/3mdvbvhl2gt1-.js","/_next/static/chunks/3prknpsw3nt7-.js","/_next/static/chunks/2due78rt5ggoq.js","/_next/static/chunks/2i7mxwcn87b1m.js","/_next/static/chunks/169p9j-d75hil.js","/_next/static/chunks/3t6p-iawvl6hq.js","/_next/static/chunks/0lig2s5owl18q.js"],"default"]
1b:I[6032,["/_next/static/chunks/3mdvbvhl2gt1-.js","/_next/static/chunks/3prknpsw3nt7-.js","/_next/static/chunks/2due78rt5ggoq.js","/_next/static/chunks/2i7mxwcn87b1m.js","/_next/static/chunks/169p9j-d75hil.js","/_next/static/chunks/3t6p-iawvl6hq.js","/_next/static/chunks/0lig2s5owl18q.js"],""]
25:I[99738,["/_next/static/chunks/3mdvbvhl2gt1-.js","/_next/static/chunks/3prknpsw3nt7-.js","/_next/static/chunks/2due78rt5ggoq.js","/_next/static/chunks/2i7mxwcn87b1m.js","/_next/static/chunks/169p9j-d75hil.js","/_next/static/chunks/3t6p-iawvl6hq.js","/_next/static/chunks/0lig2s5owl18q.js"],"ProcessSteps"]
26:I[30140,["/_next/static/chunks/3mdvbvhl2gt1-.js","/_next/static/chunks/3prknpsw3nt7-.js","/_next/static/chunks/2due78rt5ggoq.js","/_next/static/chunks/2i7mxwcn87b1m.js","/_next/static/chunks/169p9j-d75hil.js","/_next/static/chunks/3t6p-iawvl6hq.js","/_next/static/chunks/0lig2s5owl18q.js"],"Stat"]
27:I[58995,["/_next/static/chunks/3mdvbvhl2gt1-.js","/_next/static/chunks/3prknpsw3nt7-.js","/_next/static/chunks/2due78rt5ggoq.js","/_next/static/chunks/2i7mxwcn87b1m.js","/_next/static/chunks/169p9j-d75hil.js","/_next/static/chunks/3t6p-iawvl6hq.js","/_next/static/chunks/0lig2s5owl18q.js"],"Faq"]
29:I[89804,["/_next/static/chunks/3mdvbvhl2gt1-.js","/_next/static/chunks/3prknpsw3nt7-.js","/_next/static/chunks/2due78rt5ggoq.js","/_next/static/chunks/2i7mxwcn87b1m.js","/_next/static/chunks/169p9j-d75hil.js","/_next/static/chunks/3t6p-iawvl6hq.js","/_next/static/chunks/0lig2s5owl18q.js"],"ConversationNetwork"]
2a:I[64749,["/_next/static/chunks/3mdvbvhl2gt1-.js","/_next/static/chunks/3prknpsw3nt7-.js","/_next/static/chunks/2due78rt5ggoq.js","/_next/static/chunks/2i7mxwcn87b1m.js","/_next/static/chunks/169p9j-d75hil.js","/_next/static/chunks/3t6p-iawvl6hq.js","/_next/static/chunks/0lig2s5owl18q.js"],"TextReveal"]
2b:I[47890,["/_next/static/chunks/3mdvbvhl2gt1-.js","/_next/static/chunks/3prknpsw3nt7-.js","/_next/static/chunks/2due78rt5ggoq.js","/_next/static/chunks/2i7mxwcn87b1m.js","/_next/static/chunks/169p9j-d75hil.js","/_next/static/chunks/3t6p-iawvl6hq.js","/_next/static/chunks/0lig2s5owl18q.js"],"MagneticButton"]
2d:I[77826,["/_next/static/chunks/3mdvbvhl2gt1-.js","/_next/static/chunks/3prknpsw3nt7-.js","/_next/static/chunks/2due78rt5ggoq.js","/_next/static/chunks/2i7mxwcn87b1m.js"],"OutletBoundary"]
2e:"$Sreact.suspense"
30:I[68082,["/_next/static/chunks/3mdvbvhl2gt1-.js","/_next/static/chunks/3prknpsw3nt7-.js","/_next/static/chunks/2due78rt5ggoq.js","/_next/static/chunks/2i7mxwcn87b1m.js","/_next/static/chunks/169p9j-d75hil.js","/_next/static/chunks/3t6p-iawvl6hq.js","/_next/static/chunks/0lig2s5owl18q.js"],"Image"]
0:{"rsc":["$","$1","c",{"children":[[["$","$L2",null,{}],["$","main",null,{"id":"main","className":"overflow-x-clip","children":[["$","$L3",null,{"crumbs":[{"label":"Industries","href":"/industries"},{"label":"E-commerce & Retail"}],"hero":{"eyebrow":"Industries — E-commerce & Retail","title":"Every question is a sale about to happen — or about to be lost.","lead":"Invicta runs the pre-sale, post-purchase, and peak-season support behind e-commerce brands — protecting conversion, revenue, and the repeat rate that actually makes the numbers work.","imageLabel":"An e-commerce support specialist helping a shopper over live chat, warm and quick, bright modern light — editorial, human.","image":"/assets/industries/ecommerce/hero/hero.jpg","cta":{"label":"Talk to an Expert","href":"/contact"},"secondaryCta":{"label":"See how we operate","href":"/method"}}}],["$","section",null,{"className":"relative section-y-sm","children":["$","div",null,{"className":"mx-auto w-full max-w-[var(--container-editorial)] px-[var(--gutter)]","children":["$","div",null,{"className":"grid gap-10 lg:grid-cols-[0.85fr_1.15fr] lg:gap-16","children":[["$","$L4",null,{"children":["$","div",null,{"className":"flex flex-col gap-4","children":[["$","span",null,{"className":"inline-flex items-center gap-2.5 font-mono text-xs tracking-[0.22em] text-muted-foreground uppercase","children":[["$","span",null,{"aria-hidden":true,"className":"h-px w-6 bg-brand"}],"Overview"]}],["$","h2",null,{"className":"max-w-4xl text-fluid-2xl font-medium text-balance","children":"Support is the storefront's most underrated revenue channel"}],["$","p",null,{"className":"max-w-2xl text-lg text-pretty text-muted-foreground","children":"A hesitant shopper answered in seconds buys. Left waiting, they close the tab."}]]}]}],["$","$L4",null,{"className":"flex flex-col gap-4 max-w-none","children":[["$","p","0",{"className":"text-lg leading-relaxed text-pretty text-muted-foreground","children":"In e-commerce, support sits directly on the money. A pre-sale question answered fast converts; a post-purchase problem handled well protects the repeat customer who makes the unit economics work."}],["$","p","1",{"className":"text-lg leading-relaxed text-pretty text-muted-foreground","children":"We staff both ends of that journey with specialists trained on your catalogue, policies, and brand voice — resolving quickly, recommending confidently, and turning returns and complaints into reasons to come back."}],["$","p","2",{"className":"text-lg leading-relaxed text-pretty text-muted-foreground","children":"The result is measurable: higher conversion on chat, lower refund leakage, protected reviews, and support that scales cleanly through Black Friday and every other peak."}]]}]]}]}]}],["$","section",null,{"className":"relative section-y-sm bg-muted/40","children":["$","div",null,{"className":"mx-auto w-full max-w-[var(--container-editorial)] px-[var(--gutter)] flex flex-col gap-12","children":[["$","$L4",null,{"children":["$","div",null,{"className":"flex flex-col gap-4","children":[["$","span",null,{"className":"inline-flex items-center gap-2.5 font-mono text-xs tracking-[0.22em] text-muted-foreground uppercase","children":[["$","span",null,{"aria-hidden":true,"className":"h-px w-6 bg-brand"}],"The problem"]}],["$","h2",null,{"className":"max-w-4xl text-fluid-2xl font-medium text-balance","children":"What e-commerce brands struggle with"}],["$","p",null,{"className":"max-w-2xl text-lg text-pretty text-muted-foreground","children":"Thin margins, high volume, and a customer one click from a competitor."}]]}]}],["$","$L5",null,{"className":"grid gap-4 sm:grid-cols-2 lg:grid-cols-3","children":[["$","$L6","0",{"className":"flex flex-col gap-4","children":[["$","span",null,{"className":"font-mono text-sm tracking-[0.14em] text-brand","children":"01"}],["$","h3",null,{"className":"font-display text-xl font-medium","children":"Slow answers are lost sales"}],"$L7"]}],"$L8","$L9","$La","$Lb"]}]]}]}],"$Lc","$Ld","$Le","$Lf","$L10","$L11","$L12","$L13","$L14"]}],"$L15"],["$L16","$L17","$L18"],"$L19"]}],"isPartial":false,"staleTime":300,"varyParams":null,"buildId":"9YAPgXQGhI7C0fh5s3kY-"}
7:["$","p",null,{"className":"text-pretty text-muted-foreground","children":"A pre-sale question that waits is a cart that empties. Speed at the point of intent is revenue you can see or watch leave."}]
8:["$","$L6","1",{"className":"flex flex-col gap-4","children":[["$","span",null,{"className":"font-mono text-sm tracking-[0.14em] text-brand","children":"02"}],["$","h3",null,{"className":"font-display text-xl font-medium","children":"Post-purchase problems decide loyalty"}],["$","p",null,{"className":"text-pretty text-muted-foreground","children":"Returns, delays, and mix-ups are where repeat customers are made or lost — and repeat rate is what makes the model profitable."}]]}]
9:["$","$L6","2",{"className":"flex flex-col gap-4","children":[["$","span",null,{"className":"font-mono text-sm tracking-[0.14em] text-brand","children":"03"}],["$","h3",null,{"className":"font-display text-xl font-medium","children":"Peak season breaks fragile operations"}],["$","p",null,{"className":"text-pretty text-muted-foreground","children":"Black Friday and holidays multiply volume overnight, and understaffed support turns a sales peak into a review crisis."}]]}]
a:["$","$L6","3",{"className":"flex flex-col gap-4","children":[["$","span",null,{"className":"font-mono text-sm tracking-[0.14em] text-brand","children":"04"}],["$","h3",null,{"className":"font-display text-xl font-medium","children":"Reviews and ratings are ruthless"}],["$","p",null,{"className":"text-pretty text-muted-foreground","children":"One mishandled order becomes a public one-star that quietly suppresses conversion for everyone who reads it."}]]}]
b:["$","$L6","4",{"className":"flex flex-col gap-4","children":[["$","span",null,{"className":"font-mono text-sm tracking-[0.14em] text-brand","children":"05"}],["$","h3",null,{"className":"font-display text-xl font-medium","children":"Brand voice is hard to hold at scale"}],["$","p",null,{"className":"text-pretty text-muted-foreground","children":"As volume climbs, consistency slips, and generic support erodes the brand you spent so much to build."}]]}]
c:["$","section",null,{"className":"relative section-y-sm","children":["$","div",null,{"className":"mx-auto w-full max-w-[var(--container-editorial)] px-[var(--gutter)] grid gap-12 lg:grid-cols-[0.8fr_1.2fr] lg:gap-16","children":[["$","$L4",null,{"children":["$","div",null,{"className":"flex flex-col gap-4","children":[["$","span",null,{"className":"inline-flex items-center gap-2.5 font-mono text-xs tracking-[0.22em] text-muted-foreground uppercase","children":[["$","span",null,{"aria-hidden":true,"className":"h-px w-6 bg-brand"}],"How Invicta solves it"]}],["$","h2",null,{"className":"max-w-4xl text-fluid-2xl font-medium text-balance","children":"A support operation that defends the revenue line"}],["$","p",null,{"className":"max-w-2xl text-lg text-pretty text-muted-foreground","children":"Fast, on-brand, and built to convert and retain — not just deflect."}]]}]}],["$","$L5",null,{"className":"border-t border-border","children":[["$","div","0",{"className":"grid grid-cols-[auto_1fr] gap-x-5 gap-y-2 border-b border-border py-6","children":[["$","$L1a",null,{"iconNode":[["path",{"d":"M5 12h14","key":"1ays0h"}],["path",{"d":"m12 5 7 7-7 7","key":"xquz4c"}]],"className":"lucide-arrow-right mt-1 size-5 shrink-0 text-brand","aria-hidden":true}],["$","h3",null,{"className":"font-display text-xl font-medium","children":"Pre-sale support that converts"}],["$","p",null,{"className":"col-start-2 text-pretty text-muted-foreground","children":"Fast, knowledgeable answers at the moment of intent turn browsers into buyers on chat, email, and phone."}]]}],["$","div","1",{"className":"grid grid-cols-[auto_1fr] gap-x-5 gap-y-2 border-b border-border py-6","children":[["$","$L1a",null,{"iconNode":"$c:props:children:props:children:1:props:children:0:props:children:0:props:iconNode","className":"lucide-arrow-right mt-1 size-5 shrink-0 text-brand","aria-hidden":true}],["$","h3",null,{"className":"font-display text-xl font-medium","children":"Post-purchase care that retains"}],["$","p",null,{"className":"col-start-2 text-pretty text-muted-foreground","children":"Returns, delays, and issues handled generously protect the repeat customer your margins depend on."}]]}],["$","div","2",{"className":"grid grid-cols-[auto_1fr] gap-x-5 gap-y-2 border-b border-border py-6","children":[["$","$L1a",null,{"iconNode":"$c:props:children:props:children:1:props:children:0:props:children:0:props:iconNode","className":"lucide-arrow-right mt-1 size-5 shrink-0 text-brand","aria-hidden":true}],["$","h3",null,{"className":"font-display text-xl font-medium","children":"Peak season, absorbed"}],["$","p",null,{"className":"col-start-2 text-pretty text-muted-foreground","children":"Workforce planning scales trained cover for Black Friday and holidays so service holds when sales are highest."}]]}],["$","div","3",{"className":"grid grid-cols-[auto_1fr] gap-x-5 gap-y-2 border-b border-border py-6","children":[["$","$L1a",null,{"iconNode":"$c:props:children:props:children:1:props:children:0:props:children:0:props:iconNode","className":"lucide-arrow-right mt-1 size-5 shrink-0 text-brand","aria-hidden":true}],["$","h3",null,{"className":"font-display text-xl font-medium","children":"Your brand, in every reply"}],["$","p",null,{"className":"col-start-2 text-pretty text-muted-foreground","children":"Agents are trained on your voice and catalogue, so support sounds like your brand at any volume."}]]}],["$","div","4",{"className":"grid grid-cols-[auto_1fr] gap-x-5 gap-y-2 border-b border-border py-6","children":[["$","$L1a",null,{"iconNode":"$c:props:children:props:children:1:props:children:0:props:children:0:props:iconNode","className":"lucide-arrow-right mt-1 size-5 shrink-0 text-brand","aria-hidden":true}],["$","h3",null,{"className":"font-display text-xl font-medium","children":"Reviews actively protected"}],["$","p",null,{"className":"col-start-2 text-pretty text-muted-foreground","children":"Resolving problems well — before they become public — keeps ratings high and conversion healthy."}]]}]]}]]}]}]
d:["$","section",null,{"className":"relative section-y-sm","children":["$","div",null,{"className":"mx-auto w-full max-w-[var(--container-editorial)] px-[var(--gutter)] flex flex-col gap-12","children":[["$","$L4",null,{"children":["$","div",null,{"className":"flex flex-col gap-4","children":[["$","span",null,{"className":"inline-flex items-center gap-2.5 font-mono text-xs tracking-[0.22em] text-muted-foreground uppercase","children":[["$","span",null,{"aria-hidden":true,"className":"h-px w-6 bg-brand"}],"Relevant services"]}],["$","h2",null,{"className":"max-w-4xl text-fluid-2xl font-medium text-balance","children":"The capabilities e-commerce teams deploy with us"}],["$","p",null,{"className":"max-w-2xl text-lg text-pretty text-muted-foreground","children":"Across the whole buying journey, staffed by trained specialists."}]]}]}],["$","$L5",null,{"className":"grid gap-4 sm:grid-cols-2 lg:grid-cols-3","children":[["$","$L1b","/services/customer-support",{"href":"/services/customer-support","className":"group flex flex-col justify-between gap-8 rounded-xl border border-border bg-card p-6 transition-colors hover:border-brand/50 hover:bg-accent/40 md:p-7","children":[["$","div",null,{"className":"flex flex-col gap-2.5","children":[["$","span",null,{"className":"font-mono text-xs tracking-[0.18em] text-brand uppercase","children":"Core"}],["$","h3",null,{"className":"font-display text-xl font-medium","children":"Customer Support"}],["$","p",null,{"className":"text-sm text-pretty text-muted-foreground","children":"Omnichannel pre-sale and post-purchase support that protects revenue."}]]}],["$","$L1a",null,{"iconNode":[["path",{"d":"M7 7h10v10","key":"1tivn9"}],["path",{"d":"M7 17 17 7","key":"1vkiza"}]],"className":"lucide-arrow-up-right size-5 text-muted-foreground transition-all group-hover:translate-x-0.5 group-hover:-translate-y-0.5 group-hover:text-brand"}]]}],["$","$L1b","/services/live-chat",{"href":"/services/live-chat","className":"group flex flex-col justify-between gap-8 rounded-xl border border-border bg-card p-6 transition-colors hover:border-brand/50 hover:bg-accent/40 md:p-7","children":[["$","div",null,{"className":"flex flex-col gap-2.5","children":[["$","span",null,{"className":"font-mono text-xs tracking-[0.18em] text-brand uppercase","children":"Convert"}],["$","h3",null,{"className":"font-display text-xl font-medium","children":"Live Chat"}],["$","p",null,{"className":"text-sm text-pretty text-muted-foreground","children":"Real-time help at the moment of purchase intent."}]]}],["$","$L1a",null,{"iconNode":"$d:props:children:props:children:1:props:children:0:props:children:1:props:iconNode","className":"lucide-arrow-up-right size-5 text-muted-foreground transition-all group-hover:translate-x-0.5 group-hover:-translate-y-0.5 group-hover:text-brand"}]]}],["$","$L1b","/services/email-support",{"href":"/services/email-support","className":"group flex flex-col justify-between gap-8 rounded-xl border border-border bg-card p-6 transition-colors hover:border-brand/50 hover:bg-accent/40 md:p-7","children":[["$","div",null,{"className":"flex flex-col gap-2.5","children":[["$","span",null,{"className":"font-mono text-xs tracking-[0.18em] text-brand uppercase","children":"Written"}],["$","h3",null,{"className":"font-display text-xl font-medium","children":"Email Support"}],["$","p",null,{"className":"text-sm text-pretty text-muted-foreground","children":"On-brand written resolutions for orders, returns, and claims."}]]}],["$","$L1a",null,{"iconNode":"$d:props:children:props:children:1:props:children:0:props:children:1:props:iconNode","className":"lucide-arrow-up-right size-5 text-muted-foreground transition-all group-hover:translate-x-0.5 group-hover:-translate-y-0.5 group-hover:text-brand"}]]}],["$","$L1b","/services/phone-support",{"href":"/services/phone-support","className":"group flex flex-col justify-between gap-8 rounded-xl border border-border bg-card p-6 transition-colors hover:border-brand/50 hover:bg-accent/40 md:p-7","children":[["$","div",null,{"className":"flex flex-col gap-2.5","children":[["$","span",null,{"className":"font-mono text-xs tracking-[0.18em] text-brand uppercase","children":"Voice"}],"$L1c","$L1d"]}],"$L1e"]}],"$L1f","$L20"]}]]}]}]
e:["$","section",null,{"className":"relative section-y-sm bg-muted/40","children":["$","div",null,{"className":"mx-auto w-full max-w-[var(--container-editorial)] px-[var(--gutter)] flex flex-col gap-12","children":[["$","$L4",null,{"children":["$","div",null,{"className":"flex flex-col gap-4","children":[["$","span",null,{"className":"inline-flex items-center gap-2.5 font-mono text-xs tracking-[0.22em] text-muted-foreground uppercase","children":[["$","span",null,{"aria-hidden":true,"className":"h-px w-6 bg-brand"}],"Technology"]}],["$","h2",null,{"className":"max-w-4xl text-fluid-2xl font-medium text-balance","children":"We operate inside your commerce stack"}],["$","p",null,{"className":"max-w-2xl text-lg text-pretty text-muted-foreground","children":"Our specialists work in your storefront, helpdesk, and post-purchase tools, integrating cleanly across channels."}]]}]}],["$","$L5",null,{"className":"grid gap-x-8 gap-y-10 sm:grid-cols-2 lg:grid-cols-3","children":[["$","div","0",{"className":"flex flex-col gap-4 border-t border-border pt-5","children":[["$","h3",null,{"className":"font-mono text-xs tracking-[0.18em] text-foreground uppercase","children":"Commerce & CRM"}],["$","ul",null,{"className":"flex flex-wrap gap-2","children":[["$","li","0",{"children":["$","span",null,{"className":"inline-flex items-center rounded-full border border-border bg-card px-3 py-1 font-mono text-xs tracking-wider whitespace-nowrap text-muted-foreground uppercase","children":"Shopify"}]}],["$","li","1",{"children":["$","span",null,{"className":"inline-flex items-center rounded-full border border-border bg-card px-3 py-1 font-mono text-xs tracking-wider whitespace-nowrap text-muted-foreground uppercase","children":"Salesforce Commerce"}]}],["$","li","2",{"children":["$","span",null,{"className":"inline-flex items-center rounded-full border border-border bg-card px-3 py-1 font-mono text-xs tracking-wider whitespace-nowrap text-muted-foreground uppercase","children":"Custom storefronts"}]}]]}]]}],["$","div","1",{"className":"flex flex-col gap-4 border-t border-border pt-5","children":[["$","h3",null,{"className":"font-mono text-xs tracking-[0.18em] text-foreground uppercase","children":"Helpdesk & ticketing"}],["$","ul",null,{"className":"flex flex-wrap gap-2","children":[["$","li","0",{"children":["$","span",null,{"className":"inline-flex items-center rounded-full border border-border bg-card px-3 py-1 font-mono text-xs tracking-wider whitespace-nowrap text-muted-foreground uppercase","children":"Gorgias"}]}],["$","li","1",{"children":["$","span",null,{"className":"inline-flex items-center rounded-full border border-border bg-card px-3 py-1 font-mono text-xs tracking-wider whitespace-nowrap text-muted-foreground uppercase","children":"Zendesk"}]}],["$","li","2",{"children":["$","span",null,{"className":"inline-flex items-center rounded-full border border-border bg-card px-3 py-1 font-mono text-xs tracking-wider whitespace-nowrap text-muted-foreground uppercase","children":"Freshdesk"}]}],["$","li","3",{"children":["$","span",null,{"className":"inline-flex items-center rounded-full border border-border bg-card px-3 py-1 font-mono text-xs tracking-wider whitespace-nowrap text-muted-foreground uppercase","children":"Intercom"}]}]]}]]}],["$","div","2",{"className":"flex flex-col gap-4 border-t border-border pt-5","children":[["$","h3",null,{"className":"font-mono text-xs tracking-[0.18em] text-foreground uppercase","children":"Knowledge base"}],["$","ul",null,{"className":"flex flex-wrap gap-2","children":[["$","li","0",{"children":["$","span",null,{"className":"inline-flex items-center rounded-full border border-border bg-card px-3 py-1 font-mono text-xs tracking-wider whitespace-nowrap text-muted-foreground uppercase","children":"Catalogue & policy playbooks"}]}],["$","li","1",{"children":["$","span",null,{"className":"inline-flex items-center rounded-full border border-border bg-card px-3 py-1 font-mono text-xs tracking-wider whitespace-nowrap text-muted-foreground uppercase","children":"Returns scripts"}]}],"$L21"]}]]}],"$L22","$L23","$L24"]}]]}]}]
f:["$","$L25",null,{"intro":{"eyebrow":"Our operating model","title":"How the operation actually runs","lead":"The engine behind support that protects conversion and repeat rate."},"steps":[{"marker":"01","title":"Training & certification","body":"Agents learn your catalogue, policies, and brand voice, and certify on real pre-sale and post-purchase scenarios before going live."},{"marker":"02","title":"Quality assurance","body":"QA scores real interactions weekly on speed, accuracy, and tone — including whether the reply actually helped convert or retain."},{"marker":"03","title":"Escalation management","body":"High-value orders, disputes, and exceptions route to the right specialist fast, so revenue-critical cases never wait in a general queue."},{"marker":"04","title":"Workforce management","body":"Forecasting scales cover for Black Friday, holidays, and campaigns so response times hold at peak."},{"marker":"05","title":"Leadership & coaching","body":"Team leads own a tight span of agents and coach toward the conversion and retention metrics that move revenue."},{"marker":"06","title":"SLAs & reporting","body":"Response, resolution, chat-conversion, and CSAT are contracted and reported transparently."},{"marker":"07","title":"24/7 coverage","body":"Shoppers buy at all hours across regions — follow-the-sun staffing keeps support live around the clock."}]}]
10:["$","section",null,{"className":"relative section-y-sm dark overflow-hidden bg-background text-foreground","children":[["$","div",null,{"aria-hidden":true,"className":"pointer-events-none absolute inset-0 noise-overlay opacity-[0.04]"}],["$","div",null,{"aria-hidden":true,"className":"pointer-events-none absolute inset-x-0 top-0 h-px bg-gradient-to-r from-transparent via-brand/50 to-transparent"}],["$","div",null,{"className":"mx-auto w-full max-w-[var(--container-editorial)] px-[var(--gutter)] relative flex flex-col gap-12","children":[["$","$L4",null,{"children":["$","div",null,{"className":"flex flex-col gap-4","children":[["$","span",null,{"className":"inline-flex items-center gap-2.5 font-mono text-xs tracking-[0.22em] text-muted-foreground uppercase","children":[["$","span",null,{"aria-hidden":true,"className":"h-px w-6 bg-brand"}],"The standard we operate to"]}],["$","h2",null,{"className":"max-w-4xl text-fluid-2xl font-medium text-balance","children":"Targets we hold ourselves to"}],["$","p",null,{"className":"max-w-2xl text-lg text-pretty text-muted-foreground","children":"The operating standard behind every e-commerce engagement."}]]}]}],["$","$L5",null,{"className":"grid grid-cols-2 gap-x-8 gap-y-10 md:grid-cols-4","children":[["$","$L26","0",{"value":60,"prefix":"<","suffix":"s","label":"First response target"}],["$","$L26","1",{"value":24,"suffix":"/7","label":"Coverage"}],["$","$L26","2",{"value":95,"suffix":"%+","label":"QA score standard"}],["$","$L26","3",{"value":80,"suffix":"%","label":"First-contact resolution target"}]]}]]}]]}]
11:["$","section",null,{"className":"relative section-y-sm","children":["$","div",null,{"className":"mx-auto w-full max-w-[var(--container-editorial)] px-[var(--gutter)]","children":["$","$L4",null,{"className":"relative overflow-hidden rounded-2xl border border-border bg-card p-8 md:p-12","children":["$","div",null,{"className":"flex flex-col gap-8 lg:flex-row lg:items-end lg:justify-between","children":[["$","div",null,{"className":"flex max-w-xl flex-col gap-4","children":[["$","span",null,{"className":"inline-flex items-center gap-2.5 font-mono text-xs tracking-[0.22em] text-muted-foreground uppercase","children":[["$","span",null,{"aria-hidden":true,"className":"h-px w-6 bg-brand"}],"Representative engagement"]}],["$","p",null,{"className":"font-mono text-sm tracking-[0.14em] text-brand uppercase","children":"A direct-to-consumer retail brand"}],["$","h2",null,{"className":"font-display text-fluid-xl font-medium text-balance","children":"Protecting revenue through a Black Friday surge."}],["$","p",null,{"className":"text-pretty text-muted-foreground","children":"A composite of the e-commerce operations we run: a brand-trained pod scaled for peak, converted more pre-sale chats, handled returns generously enough to keep customers coming back, and held satisfaction high through the busiest week of the year."}],["$","$L1b",null,{"href":"/contact","className":"group mt-2 inline-flex items-center gap-1.5 text-sm font-medium text-foreground transition-colors hover:text-brand","children":["Discuss a similar engagement",["$","$L1a",null,{"iconNode":"$c:props:children:props:children:1:props:children:0:props:children:0:props:iconNode","className":"lucide-arrow-right size-4 transition-transform group-hover:translate-x-0.5"}]]}]]}],["$","div",null,{"className":"grid grid-cols-2 gap-x-8 gap-y-6 sm:grid-cols-3 lg:grid-cols-1","children":[["$","$L26","0",{"value":4.7,"suffix":"★","decimals":1,"label":"CSAT, sustained"}],["$","$L26","1",{"value":80,"suffix":"%","label":"First-contact resolution"}],["$","$L26","2",{"value":24,"suffix":"/7","label":"Peak coverage"}]]}]]}]}]}]}]
28:Ta65,{"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"Can support actually increase our conversion?","acceptedAnswer":{"@type":"Answer","text":"Yes. Fast, knowledgeable pre-sale answers on chat and phone turn hesitant browsers into buyers at the exact moment of intent — a channel most brands under-use."}},{"@type":"Question","name":"Do you handle returns and post-purchase issues?","acceptedAnswer":{"@type":"Answer","text":"Yes. Returns, delays, and order problems are handled generously and on-policy, because that's where the repeat customer your margins depend on is won or lost."}},{"@type":"Question","name":"How do you handle Black Friday and peak season?","acceptedAnswer":{"@type":"Answer","text":"Workforce planning scales trained cover for peaks and campaigns, so speed and quality hold when volume — and revenue — are highest."}},{"@type":"Question","name":"Can you keep our brand voice?","acceptedAnswer":{"@type":"Answer","text":"Yes. Agents train on your catalogue and tone, and QA enforces it, so support sounds like your brand whether it's a quiet Tuesday or peak week."}},{"@type":"Question","name":"Which platforms do you work in?","acceptedAnswer":{"@type":"Answer","text":"We operate inside your existing commerce, helpdesk, and post-purchase tools rather than forcing a migration, and integrate across your channels."}},{"@type":"Question","name":"Do you support chat, social, and messaging?","acceptedAnswer":{"@type":"Answer","text":"Yes. We meet shoppers where they are — live chat, social DMs, messaging apps, email, and voice — matched to your customers' habits."}},{"@type":"Question","name":"Can you moderate reviews and user content?","acceptedAnswer":{"@type":"Answer","text":"Yes. Keeping reviews and UGC healthy and on-policy protects both trust and conversion, and runs alongside your support."}},{"@type":"Question","name":"How is quality measured?","acceptedAnswer":{"@type":"Answer","text":"A dedicated QA team scores real interactions weekly on speed, accuracy, tone, and whether the reply actually helped convert or retain — with transparent reporting."}},{"@type":"Question","name":"How quickly can you launch before a peak?","acceptedAnswer":{"@type":"Answer","text":"We map your catalogue and policies, build the playbooks, train and certify the pod, and ramp ahead of your peak with the team watching the metrics."}},{"@type":"Question","name":"Do you offer multilingual support?","acceptedAnswer":{"@type":"Answer","text":"Yes. We staff coverage across the languages and regions your customers span, so international shoppers get the same fast, on-brand help."}}]}12:["$","section",null,{"className":"relative section-y-sm","children":[["$","div",null,{"className":"mx-auto w-full max-w-[var(--container-editorial)] px-[var(--gutter)] grid gap-10 lg:grid-cols-[0.8fr_1.2fr] lg:gap-16","children":[["$","$L4",null,{"children":["$","div",null,{"className":"flex flex-col gap-4","children":[null,["$","h2",null,{"className":"max-w-4xl text-fluid-2xl font-medium text-balance","children":"Frequently asked"}],null]}]}],["$","div",null,{"children":["$","$L27",null,{"items":[{"question":"Can support actually increase our conversion?","answer":"Yes. Fast, knowledgeable pre-sale answers on chat and phone turn hesitant browsers into buyers at the exact moment of intent — a channel most brands under-use."},{"question":"Do you handle returns and post-purchase issues?","answer":"Yes. Returns, delays, and order problems are handled generously and on-policy, because that's where the repeat customer your margins depend on is won or lost."},{"question":"How do you handle Black Friday and peak season?","answer":"Workforce planning scales trained cover for peaks and campaigns, so speed and quality hold when volume — and revenue — are highest."},{"question":"Can you keep our brand voice?","answer":"Yes. Agents train on your catalogue and tone, and QA enforces it, so support sounds like your brand whether it's a quiet Tuesday or peak week."},{"question":"Which platforms do you work in?","answer":"We operate inside your existing commerce, helpdesk, and post-purchase tools rather than forcing a migration, and integrate across your channels."},{"question":"Do you support chat, social, and messaging?","answer":"Yes. We meet shoppers where they are — live chat, social DMs, messaging apps, email, and voice — matched to your customers' habits."},{"question":"Can you moderate reviews and user content?","answer":"Yes. Keeping reviews and UGC healthy and on-policy protects both trust and conversion, and runs alongside your support."},{"question":"How is quality measured?","answer":"A dedicated QA team scores real interactions weekly on speed, accuracy, tone, and whether the reply actually helped convert or retain — with transparent reporting."},{"question":"How quickly can you launch before a peak?","answer":"We map your catalogue and policies, build the playbooks, train and certify the pod, and ramp ahead of your peak with the team watching the metrics."},{"question":"Do you offer multilingual support?","answer":"Yes. We staff coverage across the languages and regions your customers span, so international shoppers get the same fast, on-brand help."}]}]}]]}],["$","script",null,{"type":"application/ld+json","dangerouslySetInnerHTML":{"__html":"$28"}}]]}]
13:["$","section",null,{"className":"relative section-y-sm bg-muted/40","children":["$","div",null,{"className":"mx-auto w-full max-w-[var(--container-editorial)] px-[var(--gutter)] flex flex-col gap-12","children":[["$","$L4",null,{"children":["$","div",null,{"className":"flex flex-col gap-4","children":[["$","span",null,{"className":"inline-flex items-center gap-2.5 font-mono text-xs tracking-[0.22em] text-muted-foreground uppercase","children":[["$","span",null,{"aria-hidden":true,"className":"h-px w-6 bg-brand"}],"Related industries"]}],["$","h2",null,{"className":"max-w-4xl text-fluid-2xl font-medium text-balance","children":"Where the same standard applies"}],["$","p",null,{"className":"max-w-2xl text-lg text-pretty text-muted-foreground","children":"Consumer-facing, revenue-critical operations adjacent to retail."}]]}]}],["$","$L5",null,{"className":"grid gap-4 sm:grid-cols-2 lg:grid-cols-3","children":[["$","$L1b","/industries/travel",{"href":"/industries/travel","className":"group flex flex-col justify-between gap-8 rounded-xl border border-border bg-card p-6 transition-colors hover:border-brand/50 hover:bg-accent/40 md:p-7","children":[["$","div",null,{"className":"flex flex-col gap-2.5","children":[null,["$","h3",null,{"className":"font-display text-xl font-medium","children":"Travel & Hospitality"}],["$","p",null,{"className":"text-sm text-pretty text-muted-foreground","children":"Around-the-clock, multilingual support through disruption."}]]}],["$","$L1a",null,{"iconNode":"$d:props:children:props:children:1:props:children:0:props:children:1:props:iconNode","className":"lucide-arrow-up-right size-5 text-muted-foreground transition-all group-hover:translate-x-0.5 group-hover:-translate-y-0.5 group-hover:text-brand"}]]}],["$","$L1b","/industries/technology",{"href":"/industries/technology","className":"group flex flex-col justify-between gap-8 rounded-xl border border-border bg-card p-6 transition-colors hover:border-brand/50 hover:bg-accent/40 md:p-7","children":[["$","div",null,{"className":"flex flex-col gap-2.5","children":[null,["$","h3",null,{"className":"font-display text-xl font-medium","children":"Technology"}],["$","p",null,{"className":"text-sm text-pretty text-muted-foreground","children":"Technically fluent support and platform trust."}]]}],["$","$L1a",null,{"iconNode":"$d:props:children:props:children:1:props:children:0:props:children:1:props:iconNode","className":"lucide-arrow-up-right size-5 text-muted-foreground transition-all group-hover:translate-x-0.5 group-hover:-translate-y-0.5 group-hover:text-brand"}]]}],["$","$L1b","/industries/fintech",{"href":"/industries/fintech","className":"group flex flex-col justify-between gap-8 rounded-xl border border-border bg-card p-6 transition-colors hover:border-brand/50 hover:bg-accent/40 md:p-7","children":[["$","div",null,{"className":"flex flex-col gap-2.5","children":[null,["$","h3",null,{"className":"font-display text-xl font-medium","children":"FinTech"}],["$","p",null,{"className":"text-sm text-pretty text-muted-foreground","children":"Support for payments where trust is the product."}]]}],["$","$L1a",null,{"iconNode":"$d:props:children:props:children:1:props:children:0:props:children:1:props:iconNode","className":"lucide-arrow-up-right size-5 text-muted-foreground transition-all group-hover:translate-x-0.5 group-hover:-translate-y-0.5 group-hover:text-brand"}]]}]]}]]}]}]
14:["$","section",null,{"className":"dark relative overflow-hidden bg-background section-y-lg text-foreground","children":[["$","div",null,{"aria-hidden":true,"className":"pointer-events-none absolute inset-0 [mask-image:radial-gradient(ellipse_at_center,black_25%,transparent_75%)] opacity-50","children":["$","$L29",null,{"count":54}]}],["$","div",null,{"className":"mx-auto w-full max-w-[var(--container-editorial)] px-[var(--gutter)] relative z-10 flex flex-col items-center gap-8 text-center","children":[["$","$L2a",null,{"as":"h2","className":"max-w-[18ch] font-display text-fluid-3xl font-medium","children":"Turn every conversation into revenue and repeat business."}],["$","$L4",null,{"children":["$","p",null,{"className":"max-w-2xl text-lg text-pretty text-muted-foreground","children":"Let's build the support operation behind your storefront — starting with a conversation, not a contract."}]}],["$","$L4",null,{"className":"flex flex-wrap items-center justify-center gap-3","children":[["$","$L2b",null,{"asChild":true,"variant":"brand","size":"xl","children":["$","$L1b",null,{"href":"/contact","children":"Talk to an Expert"}]}],["$","$L1b",null,{"href":"/method","children":"Explore the Method","data-slot":"button","data-variant":"brandOutline","data-size":"xl","className":"group/button inline-flex shrink-0 items-center justify-center border bg-clip-padding font-medium whitespace-nowrap transition-all outline-none select-none focus-visible:border-ring focus-visible:ring-3 focus-visible:ring-ring/50 active:not-aria-[haspopup]:translate-y-px disabled:pointer-events-none disabled:opacity-50 aria-invalid:border-destructive aria-invalid:ring-3 aria-invalid:ring-destructive/20 dark:aria-invalid:border-destructive/50 dark:aria-invalid:ring-destructive/40 [&_svg]:pointer-events-none [&_svg]:shrink-0 border-foreground/20 text-foreground hover:border-foreground hover:bg-foreground hover:text-background h-12 gap-2 rounded-xl px-6 text-base [&_svg:not([class*='size-'])]:size-5","ref":null}]]}]]}]]}]
15:["$","footer",null,{"className":"dark relative overflow-hidden bg-background text-foreground","children":["$","div",null,{"className":"mx-auto w-full max-w-[var(--container-editorial)] px-[var(--gutter)] section-y","children":[["$","div",null,{"className":"grid grid-cols-2 gap-10 md:grid-cols-4 md:gap-8","children":[["$","div","Industries",{"className":"flex flex-col gap-4","children":[["$","h2",null,{"className":"font-mono text-xs tracking-[0.2em] text-muted-foreground uppercase","children":"Industries"}],["$","ul",null,{"className":"flex flex-col gap-3","children":[["$","li","Gaming & iGaming",{"children":["$","$L1b",null,{"href":"/industries/gaming","className":"text-sm text-foreground/70 transition-colors hover:text-foreground","children":"Gaming & iGaming"}]}],["$","li","FinTech",{"children":["$","$L1b",null,{"href":"/industries/fintech","className":"text-sm text-foreground/70 transition-colors hover:text-foreground","children":"FinTech"}]}],["$","li","SaaS",{"children":["$","$L1b",null,{"href":"/industries/saas","className":"text-sm text-foreground/70 transition-colors hover:text-foreground","children":"SaaS"}]}],["$","li","Healthcare",{"children":["$","$L1b",null,{"href":"/industries/healthcare","className":"text-sm text-foreground/70 transition-colors hover:text-foreground","children":"Healthcare"}]}]]}]]}],["$","div","Services",{"className":"flex flex-col gap-4","children":[["$","h2",null,{"className":"font-mono text-xs tracking-[0.2em] text-muted-foreground uppercase","children":"Services"}],["$","ul",null,{"className":"flex flex-col gap-3","children":[["$","li","Customer Support",{"children":["$","$L1b",null,{"href":"/services/customer-support","className":"text-sm text-foreground/70 transition-colors hover:text-foreground","children":"Customer Support"}]}],["$","li","KYC",{"children":["$","$L1b",null,{"href":"/services/kyc","className":"text-sm text-foreground/70 transition-colors hover:text-foreground","children":"KYC"}]}],["$","li","VIP Management",{"children":["$","$L1b",null,{"href":"/services/vip-management","className":"text-sm text-foreground/70 transition-colors hover:text-foreground","children":"VIP Management"}]}],["$","li","Quality Assurance",{"children":["$","$L1b",null,{"href":"/services/quality-assurance","className":"text-sm text-foreground/70 transition-colors hover:text-foreground","children":"Quality Assurance"}]}]]}]]}],["$","div","Company",{"className":"flex flex-col gap-4","children":[["$","h2",null,{"className":"font-mono text-xs tracking-[0.2em] text-muted-foreground uppercase","children":"Company"}],["$","ul",null,{"className":"flex flex-col gap-3","children":[["$","li","The Method",{"children":["$","$L1b",null,{"href":"/method","className":"text-sm text-foreground/70 transition-colors hover:text-foreground","children":"The Method"}]}],["$","li","Case Studies",{"children":["$","$L1b",null,{"href":"/case-studies","className":"text-sm text-foreground/70 transition-colors hover:text-foreground","children":"Case Studies"}]}],["$","li","Insights",{"children":["$","$L1b",null,{"href":"/insights","className":"text-sm text-foreground/70 transition-colors hover:text-foreground","children":"Insights"}]}],["$","li","Careers",{"children":["$","$L1b",null,{"href":"/careers","className":"text-sm text-foreground/70 transition-colors hover:text-foreground","children":"Careers"}]}]]}]]}],["$","div","Connect",{"className":"flex flex-col gap-4","children":[["$","h2",null,{"className":"font-mono text-xs tracking-[0.2em] text-muted-foreground uppercase","children":"Connect"}],["$","ul",null,{"className":"flex flex-col gap-3","children":[["$","li","Talk to an Expert",{"children":["$","$L1b",null,{"href":"/contact","className":"text-sm text-foreground/70 transition-colors hover:text-foreground","children":"Talk to an Expert"}]}],["$","li","LinkedIn",{"children":["$","$L1b",null,{"href":"#","className":"text-sm text-foreground/70 transition-colors hover:text-foreground","children":"LinkedIn"}]}],["$","li","Privacy",{"children":["$","$L1b",null,{"href":"/privacy","className":"text-sm text-foreground/70 transition-colors hover:text-foreground","children":"Privacy"}]}],["$","li","Terms",{"children":["$","$L1b",null,{"href":"/terms","className":"text-sm text-foreground/70 transition-colors hover:text-foreground","children":"Terms"}]}]]}]]}]]}],"$L2c"]}]}]
16:["$","script","script-0",{"src":"/_next/static/chunks/169p9j-d75hil.js","async":true}]
17:["$","script","script-1",{"src":"/_next/static/chunks/3t6p-iawvl6hq.js","async":true}]
18:["$","script","script-2",{"src":"/_next/static/chunks/0lig2s5owl18q.js","async":true}]
19:["$","$L2d",null,{"children":["$","$2e",null,{"name":"Next.MetadataOutlet","children":"$@2f"}]}]
1c:["$","h3",null,{"className":"font-display text-xl font-medium","children":"Phone Support"}]
1d:["$","p",null,{"className":"text-sm text-pretty text-muted-foreground","children":"A human voice for high-value and high-stress orders."}]
1e:["$","$L1a",null,{"iconNode":"$d:props:children:props:children:1:props:children:0:props:children:1:props:iconNode","className":"lucide-arrow-up-right size-5 text-muted-foreground transition-all group-hover:translate-x-0.5 group-hover:-translate-y-0.5 group-hover:text-brand"}]
1f:["$","$L1b","/services/community-moderation",{"href":"/services/community-moderation","className":"group flex flex-col justify-between gap-8 rounded-xl border border-border bg-card p-6 transition-colors hover:border-brand/50 hover:bg-accent/40 md:p-7","children":[["$","div",null,{"className":"flex flex-col gap-2.5","children":[["$","span",null,{"className":"font-mono text-xs tracking-[0.18em] text-brand uppercase","children":"Trust & safety"}],["$","h3",null,{"className":"font-display text-xl font-medium","children":"Community Moderation"}],["$","p",null,{"className":"text-sm text-pretty text-muted-foreground","children":"Reviews and UGC kept healthy and on-policy."}]]}],["$","$L1a",null,{"iconNode":"$d:props:children:props:children:1:props:children:0:props:children:1:props:iconNode","className":"lucide-arrow-up-right size-5 text-muted-foreground transition-all group-hover:translate-x-0.5 group-hover:-translate-y-0.5 group-hover:text-brand"}]]}]
20:["$","$L1b","/services/quality-assurance",{"href":"/services/quality-assurance","className":"group flex flex-col justify-between gap-8 rounded-xl border border-border bg-card p-6 transition-colors hover:border-brand/50 hover:bg-accent/40 md:p-7","children":[["$","div",null,{"className":"flex flex-col gap-2.5","children":[["$","span",null,{"className":"font-mono text-xs tracking-[0.18em] text-brand uppercase","children":"Excellence"}],["$","h3",null,{"className":"font-display text-xl font-medium","children":"Quality Assurance"}],["$","p",null,{"className":"text-sm text-pretty text-muted-foreground","children":"Audits that keep speed, tone, and accuracy consistently high."}]]}],["$","$L1a",null,{"iconNode":"$d:props:children:props:children:1:props:children:0:props:children:1:props:iconNode","className":"lucide-arrow-up-right size-5 text-muted-foreground transition-all group-hover:translate-x-0.5 group-hover:-translate-y-0.5 group-hover:text-brand"}]]}]
21:["$","li","2",{"children":["$","span",null,{"className":"inline-flex items-center rounded-full border border-border bg-card px-3 py-1 font-mono text-xs tracking-wider whitespace-nowrap text-muted-foreground uppercase","children":"Guru / Notion"}]}]
22:["$","div","3",{"className":"flex flex-col gap-4 border-t border-border pt-5","children":[["$","h3",null,{"className":"font-mono text-xs tracking-[0.18em] text-foreground uppercase","children":"Live chat & channels"}],["$","ul",null,{"className":"flex flex-wrap gap-2","children":[["$","li","0",{"children":["$","span",null,{"className":"inline-flex items-center rounded-full border border-border bg-card px-3 py-1 font-mono text-xs tracking-wider whitespace-nowrap text-muted-foreground uppercase","children":"Live chat"}]}],["$","li","1",{"children":["$","span",null,{"className":"inline-flex items-center rounded-full border border-border bg-card px-3 py-1 font-mono text-xs tracking-wider whitespace-nowrap text-muted-foreground uppercase","children":"WhatsApp & social DMs"}]}],["$","li","2",{"children":["$","span",null,{"className":"inline-flex items-center rounded-full border border-border bg-card px-3 py-1 font-mono text-xs tracking-wider whitespace-nowrap text-muted-foreground uppercase","children":"Email & voice"}]}]]}]]}]
23:["$","div","4",{"className":"flex flex-col gap-4 border-t border-border pt-5","children":[["$","h3",null,{"className":"font-mono text-xs tracking-[0.18em] text-foreground uppercase","children":"Post-purchase & logistics"}],["$","ul",null,{"className":"flex flex-wrap gap-2","children":[["$","li","0",{"children":["$","span",null,{"className":"inline-flex items-center rounded-full border border-border bg-card px-3 py-1 font-mono text-xs tracking-wider whitespace-nowrap text-muted-foreground uppercase","children":"Order & tracking tools"}]}],["$","li","1",{"children":["$","span",null,{"className":"inline-flex items-center rounded-full border border-border bg-card px-3 py-1 font-mono text-xs tracking-wider whitespace-nowrap text-muted-foreground uppercase","children":"Returns platforms"}]}],["$","li","2",{"children":["$","span",null,{"className":"inline-flex items-center rounded-full border border-border bg-card px-3 py-1 font-mono text-xs tracking-wider whitespace-nowrap text-muted-foreground uppercase","children":"Carrier lookups"}]}]]}]]}]
24:["$","div","5",{"className":"flex flex-col gap-4 border-t border-border pt-5","children":[["$","h3",null,{"className":"font-mono text-xs tracking-[0.18em] text-foreground uppercase","children":"Analytics & QA"}],["$","ul",null,{"className":"flex flex-wrap gap-2","children":[["$","li","0",{"children":["$","span",null,{"className":"inline-flex items-center rounded-full border border-border bg-card px-3 py-1 font-mono text-xs tracking-wider whitespace-nowrap text-muted-foreground uppercase","children":"Chat-to-conversion"}]}],["$","li","1",{"children":["$","span",null,{"className":"inline-flex items-center rounded-full border border-border bg-card px-3 py-1 font-mono text-xs tracking-wider whitespace-nowrap text-muted-foreground uppercase","children":"Refund & CSAT tracking"}]}],["$","li","2",{"children":["$","span",null,{"className":"inline-flex items-center rounded-full border border-border bg-card px-3 py-1 font-mono text-xs tracking-wider whitespace-nowrap text-muted-foreground uppercase","children":"Interaction scoring"}]}]]}]]}]
2c:["$","$L4",null,{"className":"mt-20 md:mt-28","children":[["$","p",null,{"className":"max-w-md text-lg text-balance text-foreground/50","children":"The human layer behind customer experience."}],["$","div",null,{"className":"mt-10 flex items-end","children":["$","$L30",null,{"src":"/invicta-logo.png","alt":"Invicta","width":1337,"height":861,"priority":false,"className":"w-auto object-contain h-28 md:h-44"}]}],["$","div",null,{"className":"mt-8 flex flex-wrap items-center justify-between gap-4 border-t border-foreground/15 pt-6","children":[["$","p",null,{"className":"text-sm text-foreground/50","children":["© ",2026," Invicta e Solutions. All rights reserved."]}],["$","p",null,{"className":"font-display text-lg text-brand italic","children":"Unconquered."}]]}]]}]
2f:null