ABOUT US
Your Trusted Partner in Growth and Innovation
WHO WE ARE
Delivering Smart Solutions, Driving Real Impact
Founded in 2015, Invicta eSolution is one of the fastest-growing tech-enabled business process outsourcing (BPO) and information and communications technology (ICT) firms located in Goa, India. Whether you’re a small business or a Fortune 500 company, we deliver customized solutions to meet your organization’s communication needs and budget. Our services focus on digital transformation, customer experience (CX), market research, customer engagement, telesales, and technical support, ensuring we stay ahead with the latest technological advancements to meet our clients’ evolving needs.
Our strength lies in putting our clients first. We thoroughly assess your business processes and technology to craft a bespoke plan with clear goals and milestones. By nurturing talent, managing staff, and optimizing engineering processes, we improve efficiencies and drive productivity, making sure your customer life-cycles are well-managed and results-driven.
OUR ETHOS
OUR CORE PRINCIPLES
The Pillars of Success
Customer-Centric Focus
We prioritise seamless, personalised experiences to build trust and loyalty. With proactive support and swift resolutions, we help businesses strengthen relationships and deliver excellence.
Service Excellence
Beyond problem-solving, we create meaningful interactions. Whether through voice, email, or chat, every engagement is smooth, professional, and efficient, adding real value to businesses.
Innovation and Technology
We harness cutting-edge technology to streamline workflows, automate processes, and enhance efficiency. By reducing costs and improving scalability, we help businesses stay ahead.
Partnership Approach
As an extension of your team, we align with your goals to deliver tailored solutions. Our collaborative mindset fosters innovation, lasting value, and long-term success.
Long-Term Goals
We drive continuous improvement and future-ready solutions, helping businesses adapt and grow. With a clear focus on sustainability, we ensure long-term industry leadership.
OUR VISIONARY LEADER
Darshan Goradia
The Vision Behind Invicta’s Success
Darshan Goradia, Founder and Director of Invicta eSolutions, drives the company’s success with expertise in sales, marketing, and business operations. Skilled in process optimisation and scalability, he identifies growth opportunities and streamlines workflows, positioning Invicta as a trusted BPO leader. A firm believer in technology-driven, customer-centric solutions, his hands-on leadership fosters continuous improvement, high performance, and service excellence. Under his direction, Invicta sets new benchmarks, helping businesses enhance operations, customer experiences, and long-term growth. His strategic vision keeps the company agile in an evolving market, ensuring it stays ahead of industry trends. Through strong leadership and a commitment to excellence, he empowers teams to deliver impactful results.
Invicta eSolutions Pvt Ltd
CONTACT US
info@invictaindia.in
2nd Floor, Noronha Dias Business Complex, Old Market, Margao Goa 403601
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